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Account Manager

Company: Quad
Location: Lannon
Posted on: June 11, 2024

Job Description:

The Account Manager -is responsible for partnering with our clients to strategize the right business offerings for both new and existing programs. This role will oversee projects from conception through handoff to production facility. -

  • Build relationships to understand customer's business model and specifications; partnering to win, renew, and/or expand existing business. -
  • Provide pricing and schedules as requested by the client, assist with budgeting and forecasting needs.
  • Translate customer specifications through creative solutions byway of collaboration with subject matter experts at Quad/Graphics, Inc.
  • Test creative solutions to ensure they work within the platform.
  • Lead business team meetings with key stakeholders/executives to obtain buy-in when needed.
  • Serve as a client liaison both internally and externally as business needs change and processes adjust to support those needs.
  • Collaborate with Marketing and Sales in the development of customer presentations, reports and communications
  • Coordinate with internal business partners to create streamline and efficient process flows
  • All other duties as assigned -

    Appropriate education and/or experience may be substituted on an equivalent basis
    Education: -High School Diploma or GED. Bachelor's degree preferred.
    Experience: -5 years' experience in print related customer service, account management, or inside sales preferred
    Knowledge, Skills & Abilities: -

    • Ability to work independently, multi-task, and maintain organization in a quick turn, fast paced environment.
    • Ability to successfully analyze problems, draw valid conclusions and make recommendations
    • Excellent verbal and written communication skills -
    • Proficient in Salesforce and Microsoft Office Excel
    • Print industry and process knowledge

Keywords: Quad, Wauwatosa , Account Manager, Executive , Lannon, Wisconsin

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