Director, Business Development - ServiceNow Practice

Company: RGP (Resources Connection)
Location: Chicago
Posted on: May 3, 2025

Job Description:

As a ServiceNow Business Development Director for Veracity, you will play a critical role in growing revenue for Veracity's ServiceNow Business Practice. Your focus will be new business development, client expansion, and establishing trusted relationships with internal client development professionals and referral partners. In alignment with our entrepreneurial culture, you wake up ready to win and have a knack for building strong, sustainable business relationships. You are an ambassador for our challenger brand, a self-starting hunter eager to create your path and innovate with your teammates to achieve key business objectives. A history of successfully selling services for SaaS platforms is required, while a background in or understanding of ServiceNow is strongly preferred. A key part of your role is to be the trusted advisor for customers to gain the most business value from the ServiceNow platform. We deliver true enterprise value, and you will need to be comfortable pursuing business with senior-level stakeholders, especially IT, Finance, Risk, HR and Customer Service leaders. You have a solution or consultative sales background, with excellent written and verbal communication, the ability to influence, a history of exceeding sales targets, and a hunger to grow in a dynamic organization.What You Will Work On

• Proactively and consistently build pipeline to meet or exceed your sales targets on a quarterly basis.
• Develop and maintain effective relationships and communicate with RGP and Veracity client development professionals and referral partners, to drive account penetration and sales growth.
• Conduct account planning and proactively seek to bring innovative ideas and approaches to the table.
• Initiate and attend a high volume of Consulting-related new business meetings per month.
• Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads.
• Leverage Consultant and employee networks into new relationships.
• Partner with subject matter experts and Practice Leaders throughout the sales process to shorten the sales cycle and increase new business wins.
• Assist with successful project launch including attending project kick-off meetings and maintaining contact with clients to ensure satisfactory product delivery.
• Utilize CRM (Salesforce) to track and report activities and pipeline.
• Participate in the team's "Net New" initiatives, such as market visibility events and related internal projects.
• Develop and maintain in-depth knowledge of products and services the Practice offers, industry trends, and competition.
• Utilize existing sales and marketing collateral to prepare for new business presentations.
• Manage a pipeline, execute, and deliver against established KPIs and performance metrics.
• Attend regular sales and staff meetings.What You Will Bring
  • 7+ years of B2B sales/business development experience, selling Business and/or Digital Consulting services and solutions into senior level leaders at mid-large sized companies.
  • Experience in selling services for SaaS products such as ServiceNow, Sitecore, Microsoft, Salesforce, Digital Workplace Experience platforms, Customer Experience/Digital Marketing platforms, or Content Management Systems is required.
  • Proven success in creating revenue within the professional services/consulting space.
  • Excellent account planning, time management and demonstrated ability to advance a sales pipeline.
  • Strong capacity for networking and generating lasting business relationships.
  • Demonstrates an entrepreneurial spirit and a sense of urgency to achieve high performance goals.
  • A positive attitude and team player.
  • Ability to respond creatively, quickly, and effectively to clients' needs and issues.
  • Excellent interpersonal skills, high emotional intelligence, and the ability to engage and motivate people.
  • Outstanding verbal and written communication skills.
  • Adaptable with the ability to solve complex problems through innovative thinking.
  • Ability to negotiate and concisely communicate complex concepts/business issues to clients and management.
  • Ability to prioritize multiple responsibilities and projects simultaneously.
  • A drive to build the business with a high level of enthusiasm and the capacity to overcome obstacles.What You Can Expect
    • Base Pay Range: $125,000-$150,000
    • Other Compensation: Incentive Compensation
    • All Compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market and operational factors.
    • Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Flexible Paid Time Off, 8 Paid Holidays, Paid Sick Time (in geographies where legally required).What We DoAs a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients-solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation. Working for RGP, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by RGP and built on tangible accomplishments.Our commitment to our employee's growth and development is at the core of our shared values. At RGP, we believe in the power of continuous learning and development to drive both individual and organizational success.We believe diversity, equity and inclusion are critical underpinnings of our shared Values. As a Human First company, we recognize diversity as a strength that's cultivated through our culture, our people, our business, and our clients. As part of this commitment, if you require a reasonable accommodation during the application or interview process, please contact TAG@RGP.com.RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
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Keywords: RGP (Resources Connection), Wauwatosa , Director, Business Development - ServiceNow Practice, Executive , Chicago, Wisconsin