Leadership Development: Operations and Change Management Lead

Company: Ernst & Young Advisory Services Sdn Bhd
Location: Chicago
Posted on: May 20, 2025

Job Description:

Press Tab to Move to Skip to Content LinkLocation: ChicagoOther locations: Anywhere in CountryDate: May 6, 2025Requisition ID: 1601619Location: Anywhere in CountryAt EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Leadership Development is now more important than ever at EY. The Leadership Development function is dedicated to building leaders for a better working world by igniting the full leadership potential within every individual, fostering holistic, visionary leaders who thrive today and are equipped to boldly face the challenges of tomorrow. The Leadership Development team ties a wide range of learning initiatives, assessments, coaching, and mentoring programs together with a foundation that defines EY's leadership culture and meets our critical business goals.The opportunityAs the Leadership Development: Operations and Change Management Lead, you'll work with various stakeholders including Leadership Development Leads, EY Global, other EY US Talent functions, and business leaders to develop and maintain a clear program and project management strategy. You will ensure consistency of messaging and communications while developing change initiatives that promote adoption and use of leadership development programs.You'll also support Leadership Development Team Leads in building a strong foundation for EY's leadership development philosophy and culture, as well as deploy creative and impactful leadership development solutions and programs that will expand and evolve over time.Your key responsibilities

• Oversee the planning, execution, and delivery of leadership development projects and initiatives, ensuring timely, within scope, and within budget completion.
• Support leads across the leadership development function and learning teams to develop materials and execute projects.
• Lead change management initiatives related to leadership development, including stakeholder communication, training, and support to facilitate smooth transitions.
• Provide insights and support to ensure programs are adaptable to change and effectively implemented within timelines.
• Engage with stakeholders to gather requirements, manage expectations, and align on project goals and change initiatives.
• Identify potential risks and implement mitigation strategies.
• Establish metrics and deploy measurement programs for program effectiveness and project success, including timelines, budgets, and stakeholder satisfaction.
• Work with the Leadership Development Leader to manage resources, including team assignments, budgets, external vendors, and resource allocation.
• Collaborate with communication resources to develop and execute communication plans.
• Support the development of a common leadership language and holistic leadership offerings.
• Align leadership development journeys and learning initiatives with organizational goals and employee aspirations.
• Collaborate with stakeholders to understand the impact of initiatives and identify improvement opportunities.
• Lead and develop the Leadership Development operations team.
• Develop team members and counselees.
• Coordinate with L&D operations team.
• Work across global teams and time zones, which may require non-standard hours. Some travel may be necessary.Skills and attributes for success

• Ability to develop relationships with stakeholders to understand needs and develop project and change plans.
• Experience in strategic recommendations and problem solving.
• Proactive problem anticipation and analysis skills.
• Decision-making abilities aligned with firm and business objectives.
• Creative and independent thinking to develop strategies and leverage resources effectively.
• Effective project and change management techniques.
• Leadership skills, adaptability, and ability to build consensus across diverse groups.
• Strong people management skills aligned with the firm's culture and values.
• Ability to manage multiple complex projects.
• Problem-solving, negotiation, mediation, and influencing skills.
• Deep understanding of leadership and talent development strategies and latest trends.
• Excellent communication and storytelling skills, with data literacy to support messages.
• Knowledge of EY organization and practices.
• Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, Teams.
• Teamwork and leadership qualities.
• Bachelor's degree in a related discipline.
• Minimum 10 years of professional experience, with at least 5 in leadership development.
• Proven track record in creating and executing leadership development strategies within complex environments.
• Ability to influence and build relationships with senior stakeholders.What we offer youAt EY, we'll develop you with future-focused skills and world-class experiences. We'll empower you in a flexible environment and support your talents in a diverse, inclusive culture of globally connected teams. Learn more.
  • Comprehensive compensation and benefits package, with salary ranges based on location and experience. Our total rewards include medical, dental, pension, 401(k), and paid time off.
  • Hybrid work model, with most roles working in person 40-60% of the time.
  • Flexible vacation policy, with time off for holidays, winter/summer breaks, personal/family care, and other leaves.Ready to shape your future with confidence? Apply today.EY accepts applications on an ongoing basis. For California residents, additional information is available .EY emphasizes high ethical standards and integrity, expecting all candidates to demonstrate these qualities.EY - Building a better working worldWe create value for clients, society, and the planet, building trust in capital markets. Enabled by data, AI, and technology, we help clients shape the future and address pressing issues.Our services span assurance, consulting, tax, strategy, and transactions, with a presence in over 150 countries.We are committed to equal employment opportunities and providing reasonable accommodations for individuals with disabilities or veterans. For assistance, contact us at 1-800-EY-HELP3 or via email at ssc.customersupport@ey.com.
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Keywords: Ernst & Young Advisory Services Sdn Bhd, Wauwatosa , Leadership Development: Operations and Change Management Lead, Executive , Chicago, Wisconsin