General Case Manager
Company: Carpenter's Place
Location: Rockford
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Carpenter's Place (CP), a
not-for-profit faith-based agency, has an opening for a full-time
general case manager. This candidate must be comfortable working in
a setting with individuals experiencing homelessness, addiction
and/or mental health issues. Must possess good verbal and written
communication skills, be detail oriented, be a team player with
high energy, and have the ability to be flexible while maintaining
professionalism in an ever-changing environment. ESSENTIAL DUTIES
AND RESPONSIBILITIES include the following. Other duties may be
assigned. Work with CP guests in developing and executing an action
plan/Life Recovery Plan. Assist and identify any potential
participants to that could benefit from CP internal services and
transitional housing opportunities. Assist guests in transitioning
from homelessness or transitional housing to their own housing
Coordinate and maintain positive working relationships with
landlords and potential landlords Perform Case Work with Guests in
the following areas: Intakes - Perform a comprehensive psychosocial
assessment that addresses the patient's physical and psychosocial
health, environment, support systems, educational needs, and
financial resources. Assessments - determine areas of highest need.
Action Plans - determine goals with each resident that are tailored
to his/her identified needs and help them to implement an Action
Plan. Referrals & linkage - refer to outside agencies as
appropriate and provide advocacy as needed to ensure interagency
collaboration. Follow-up - confirm implementation of Action Plan
steps by the resident and referral agencies. Review Life Recovery
plan with Guests periodically to determine progress and/or need for
modifications in the Plan. Assist guests with communicating with
outside service agencies to insure proper implementation of
services. Follow-up with Guest and agency as required to confirm
proper implementation of services. Resource investigation and
crisis intervention as required. Maintain documentation of
interactions, advocacy, referrals, goals and outcomes and maintain
accurate statistical and client records. Act as liaison between
court services and clients when appropriate. Maintain files and all
required data as determined by HUD and Carpenter's Place. Provide
community education where appropriate. Develop and maintain current
information on availability of referral sources and linkages.
Develop a supportive, professional relationship with guests.
Provide transportation to guests to community services as needed.
Be a team player, working with the Director of Guest Services and
Case Management Team Other duties as requested by Director of
Program Services Benefits include medical/dental insurance,
holidays/vacation/sick/personal days, and 401K plan. Applicants
should provide a resume, cover letter, and three professional
references. Education/Experience: A Bachelor's Degree is required.
We will consider candidates with a Bachelor's degree in Human
Services, Social Work, or related field is required. Mental health
and addiction services experience preferred. A valid driver's
license with reliable transportation is required. This job
description describes duties and responsibilities which are
representative of the nature and level of work assigned to the
position. The identified duties and responsibilities are intended
only as an example of the various types of work that will be
performed. The omission of specific duties does not exclude them
from the responsibilities of the position. Applicants should
provide a resume, cover letter, and three professional references.
Job Posted by ApplicantPro
Keywords: Carpenter's Place, Wauwatosa , General Case Manager, Healthcare , Rockford, Wisconsin
