Guest Care Advocate
Company: Milwaukee Rescue Mission
Location: Milwaukee
Posted on: April 1, 2026
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Job Description:
GUEST CARE ADVOCATE Safe Harbor – Division for Men. The
Milwaukee Rescue Mission’s programs for men range from meeting
their short-term emergency needs, to providing longer term services
that can help them break free from addictions, find and keep a job,
build confidence and self-esteem and turn their lives around. All
with a spiritual foundation. Safe Harbor is looking for a mature
Christian man to fill a full-time Guest Care Advocate position to
work with the men in our emergency shelter and services. The Guest
Care Advocate position is very relational, interacting with and
building positive, life-transforming relationships with guests. The
focus of this position is identifying and recruiting guests for our
long-term programs and services, as well as case management. WORK
SCHEDULE: Full-time, Monday-Friday, 12:30pm - 8:30pm with weekend
on rotation LOCATION : Central Campus, 830 N 19th Street,
Milwaukee, WI. 53233 RESPONSIBILITIES: Identify and recruit guests
for New Journey Program candidacy Develop and execute
guest-specific renewal plans Along with the Biblical Counselor,
manage New Journey candidacy process for all candidates Identify
guests for Community Support Services (CSS) and manage progress
Identify, recruit, and manage guests for Vocational Initiative
Services (VIS) Understand and enforce all operational policies and
procedures Work in tandem with the Safety team to ensure the safety
and security of the Mission, its people and its properties Help
ensure guests understand and follow premise rules and regulations
If necessary, remove or assist in removing any person engaged in
suspicious or criminal acts Perform breathalyzer tests Perform
first aid and/or life saving measures if necessary QUALIFICATIONS:
Christian man with a servant's heart who is able to relate well
with others in a diverse population Bachelor's Degree in applicable
field (social work, theology, education) preferred 2-3 years case
management or ministry experience preferred First Aid, CPR and AED
training preferred. Willing to be certified within one year of
hire. Ability and willingness to share the gospel An authentic,
eager, and influential role model with the ability to motivate and
inspire Ability to case note clearly and according to best
practices Computer literacy and the ability to navigate industry
software Excellent interpersonal communication and mentoring skills
Ability to effectively manage time and meet all specified deadlines
Detail orientated with excellent organization and follow through
skills Ability to handle physical workload and lift up to 50lbs. Be
in agreement with and subscribe to the MRM Statement of Faith and
the MRM Statement of Biblical Convictions Be a committed follower
of the Lord Jesus Christ, which is evident in personal testimony
and Christian conduct Pass a pre-employment background check and
drug test EXCELLENT BENEFIT PACKAGE: Hiring range $20.94-$23.14
hourly ( shift differential when applicable), based on candidate
qualifications and experience Excellent Medical, Dental, and Vision
Insurance Health Savings Accounts with employer match Life and
Short/Long Term Disability Insurance 401K with generous employer
contribution Paid holidays and generous PTO Education Assistance
Health Club reimbursement Free onsite parking Free meal available
during shift Business Casual/Casual dress The Milwaukee Rescue
Mission is a 501 (c)3, charitable, non-profit church, Christian
organization. Milwaukee Rescue Mission has an organizational
religious exemption from the prohibitions contained in Title VII of
the Civil Rights Act of 1964, as amended, concerning religious
discrimination in employment. We further reserve the right to
discriminate or designate certain positions when a bona fide
occupational qualification exists. Subject to the Constitution of
the United States and all applicable state and federal laws,
Milwaukee Rescue Mission does not discriminate in the
administration and dissemination of its programs and services.
Keywords: Milwaukee Rescue Mission, Wauwatosa , Guest Care Advocate, Healthcare , Milwaukee, Wisconsin
