HVAC Lead Service Technician

Company: Aire Serv of Madison
Location: Mc Farland
Posted on: February 24, 2026

Job Description:

Job Description Job Description HVAC Service Manager Location: McFarland / Madison, WI Pay & Benefits Pay: $37/hour, based on experience Sign-On Bonus: $1,000 paid after successful first 90 days Paid training at company facility, manufacturer facilities, and corporate office ( travel, meals, lodging covered ) Branded company van and fuel card Company-paid iPad and tools, tool allowance , and boot allowance Company-provided uniforms with laundry service Medical and dental insurance 401(k) with company match Paid time off (increases each year) and 6 paid holidays Year-round employment Additional earning potential: spiffs, commissions, and performance bonuses Career growth and development opportunities EPA certification required Why You’ll Love Working Here At Aire Serv of Madison , we’re more than HVAC — we’re a team that values people, growth, and doing things the right way . As our Service Manager, you’ll lead, mentor, and inspire our service team while keeping operations running smoothly and customers delighted. We’re known for our excellent customer service, professional image, and Done Right Promise , and we want someone who shares our commitment to quality and teamwork. What You’ll Do As Service Manager , you’ll be the key leader for our service department, combining operations management , team development , and customer satisfaction : Lead & Mentor: Coach, train, and develop technicians to deliver world-class service Operational Excellence: Manage scheduling, dispatching, timecards, material inventories, billing, and warranty tracking Quality & Compliance: Conduct ride-alongs, inspect vehicles and tools, ensure jobs are done safely and to company standards Customer Focus: Resolve complaints, guide service staff, and maintain high customer satisfaction Profitability & Growth: Monitor expenses, optimize efficiency, and help the department grow What We’re Looking For HVAC Experience: Skilled in residential and commercial HVAC Driver Requirements: Valid driver’s license with a clean driving record Organizational Skills: Strong organization, time management, and communication abilities Leadership: Passion for mentoring and developing team members Professionalism: Maintains a professional appearance and demeanor Quality Commitment: Dedicated to delivering high-quality results and an exceptional customer experience Compliance: Must pass pre-employment drug test What Success Looks Like Profit & Efficiency: Run a profitable, well-organized service department Team Development: Mentor your staff and help them achieve their potential Customer Satisfaction: Ensure the team delivers consistent 5-star service Process Mastery: Follow company systems and processes to maximize efficiency and quality Why This Job is Right for You You’re outcome-oriented and love seeing results You enjoy coaching and mentoring a team to success You thrive in a fast-paced environment and get the job done , whether in the office or hands-on in the field You take pride in being part of a team that values professionalism, respect, and doing things right We’re hiring only the best. Apply today — our hiring manager will follow up immediately!

Keywords: Aire Serv of Madison, Wauwatosa , HVAC Lead Service Technician, Hospitality & Tourism , Mc Farland, Wisconsin