Trade Support Engineer
Company: Quanta Search
Location: Wheeling
Posted on: April 1, 2026
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Job Description:
Our client is an innovative, highly technical trading firm that
helps the world price and manage risk. Their culture is highly
collaborative across traders, quants, technologists and operations
teams who work together to solve the toughest problems our markets
have to offer. The Trade Support Engineer (TSE) works closely with
production trading desks to maximize the efficiency of the team's
trading tools and software. In this role you will both proactively
and reactively identify and resolve issues when outages occur. You
will partner closely with traders and operations members to
identify software bugs and then relay that information back to
development for patching. Through a close relationship with your
trading desk, you will be in a position to analyze day to day
activities and suggest or design tools and software improvements
that will provide benefit to the traders and the systems you
support. WHAT YOU'LL DO: PRODUCTION TRADE SUPPORT (80% OF YOUR
TIME): Sit next to traders on the trade desk to allow full
immersion in the trading workflows Provide level one and level two
support of trading system issues affecting your desk Utilize a “fix
it twice” mentality to create tactical solutions to get systems
stable again but then follow up with the strategic fix soon after
Advance issues to other teams as appropriate through detailed log
documentation and snippets, so they can get up to speed quickly
OTHER RESPONSIBILITIES (20% OF YOUR TIME): Create automated scripts
and applications to improve operational workflows and team
efficiency any time you find yourself doing a task twice Improve
software reliability and stability through performance
optimizations Partner with Trading Systems Operations to schedule
and communicate software releases for your trading desks WHAT WE'RE
LOOKING FOR: Knowledge of Linux/Unix command shell navigation and
basic SQL knowledge (Python experience is also a plus) Ability to
operate in a high pressure, time-critical trading environment where
you observe, analyze, and act quickly to solve problems Excellent
interpersonal and teaming skills to bridge communications between
trading and technology Self-motivated with strong time management
and a sense of ownership Demonstrates honesty and integrity, and
the ability to learn from mistakes Electronic trading experience
and/or familiarity with FIX/Exchange protocols is a plus Thank you
for illuminating hiring with Quanta Search!
www.quantasearch.com
Keywords: Quanta Search, Wauwatosa , Trade Support Engineer, IT / Software / Systems , Wheeling, Wisconsin
