Service Coordinator

Company: SPECTRUM
Location: Madison
Posted on: April 29, 2025

Job Description:

Shift: Mon-Fri 7am-4pmUnder moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.
Actively and consistently support all efforts to simplify and enhance the customer experience.Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.Know the status of and report on permits for the supported area.Coordinate and track aging surveys.Ensure construction referrals are scheduled and completed timely.Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.Ensure construction management tools are updated with correct project status and current notes.Monitor and report on required pole transfer activity.Adhere to industry specific local, state, and federal regulations, as applicable.Know, understand and follow company policy.Perform other duties requested by supervisor.
REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishAbility to analyze and interpret dataAbility to work independentlyAbility to handle multiple projects and tasks within established timelinesAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to make decisions and solve problems while working under pressureAbility to prioritize and organize effectivelyAbility to reach with hands and arms, to bend, to talk and hear, and to read and use a computerAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and staplerKnowledge of company products and servicesRequired EducationHigh School Diploma or equivalent work experienceContinuing education coursework in project administration or equivalent experienceRequired Related Work Experience and Number of YearsDemonstrated communication skills - 2+Project Coordination - 2+Computer programs (i.e. Microsoft office) and other industry related softwarePREFERRED QUALIFICATIONSPreferred EducationIndustry and vendor specific certifications and training (NCTI, SCTE, BCT/E)WORKING CONDITIONSOffice environment24x7, fast paced environmentOffice environment24x7, fast paced environment
TSV117 2025-50045 2025

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A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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Keywords: SPECTRUM, Wauwatosa , Service Coordinator, Other , Madison, Wisconsin