Front Desk Representative-Part-Time-2nd Shift 3pm-11pm
Company: Country Inn & Suites Stevens Point
Location: Stevens Point
Posted on: February 19, 2026
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Job Description:
Job Description Job Description REPORTS TO: General Manager
DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift
20 pounds. NARRATIVE: We are looking for a Hotel Front Desk Agent
to serve as our guests' first point of contact and manage all
aspects of their accommodation. Hotel Front Desk Agent
responsibilities include registering guests, managing reservations,
and providing information about rooms, rates, and amenities. If you
have a knack for customer service and work experience in the hotel
industry, we'd like to meet you. Ultimately, you will help create a
pleasant and memorable stay for our guests. RESPONSIBILITIES:
Perform all check-in and check-out tasks Manage online and phone
reservations Inform customers about payment methods and verify
their credit card data Register guests collecting necessary
information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms Provide
information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean,
tidy, and fully furnished to accommodate guests' needs Confirm
group reservations and arrange personalized services for VIP
customers and event attendees, like wedding guests Upsell
additional facilities and services, when appropriate Maintain
updated records of bookings and payments SKILLS: Work experience as
a Hotel Front Desk Agent, Receptionist, or similar role Customer
service attitude Excellent communication and organizational
skills
Keywords: Country Inn & Suites Stevens Point, Wauwatosa , Front Desk Representative-Part-Time-2nd Shift 3pm-11pm, Seasonal Jobs , Stevens Point, Wisconsin