Director of Residential Services
Company: L'Arche Chicago
Location: Forest Park
Posted on: April 1, 2026
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Job Description:
POSITION SUMMARY L’Arche Chicago is seeking a mission-driven,
steady, and relational leader with exceptional skills in mentoring
and coaching team members to be our new Director of Residential
Services. This person will lead a team to oversee effective direct
care services in our four residential group homes (CILAs) to ensure
the health, safety, and wellbeing of the fifteen core members
(people with developmental disabilities) living in L’Arche Chicago.
The Director of Residential Services leads a team of four House
Managers, a Care Manager, and a Training & Compliance Manager who
work together to ensure that high-quality service provision is a
consistent standard in our homes. Additionally, the team ensures
that the core values of L’Arche are effectively lived out in our
intentional community of faith. The ideal candidate will have
experience developing teams and working together with people with
developmental disabilities. KEY RESPONSIBILITIES: Responsible for
ensuring compliance to relevant federal, state, and local laws and
regulations and contract requirements related to core members and
Assistants (DSPs), in particular Illinois DHS Rule 115 & 116.
Supervise House Managers to support Assistants in the provision of
services concerning medical, emotional, psychiatric, and physical
needs of core members, using a person-centered, strengths and
gifts-based approach to their development. Work collaboratively
with House Managers in problem solving, information sharing, and
team building. Ensure regular reviews of Assistants are being
completed by House Managers. Host a quarterly parent/guardian
meeting to facilitate effective collaboration with families. Lead
weekly Leadership Team meetings and weekly 1:1s with House
Managers. Attend weekly house team meetings, monthly professional
services meetings (BST), and other meetings as needed to
effectively support high quality care provision for the core
members. Be present in our four homes to build relationships and to
monitor services. Advocate on the behalf of core members with State
case managers, families, consultants, and other professionals as
needed to ensure the individual needs and desires of core members
are met. Coordinate care-giving resources, ongoing professional
development opportunities, and trainings for Assistants together
with the Training & Compliance Manager. Attend professional network
meetings to share best practices and to collaborate with other
local agencies, networks, and membership organizations. Lead the
screening process of potential new core members together with
appropriate members of the Leadership Team. Seek out opportunities
for personal growth. Model life sharing and the values of L’Arche
for others. Assess changing needs of community in collaboration
with Leadership Team. Participate in community-level
decision-making. Maintain availability to coordinate staffing and
support needs in emergency situations. REQUIREMENTS: Shows up with
kindness and strengths-based leadership; someone who sees value in
every person and communicates respect and encouragement to people
at all levels; exhibits a passionate investment in the well-being
and success of staff and organization. Strategic leader who can
effectively guide organizational change. Nurture the gifts and
growth of all staff members and core members in L’Arche Chicago.
Approaches work from an organizational perspective with an
understanding of how individual actions can impact the whole; can
hold the complexity of the needs of an individual and the needs of
the team. Ensures that each core member has a voice in decision
making and planning for his/her own life. Supports the development
of each core member’s capabilities. Represents the mission,
strategic plan, and work plan of L’Arche in meetings, in the
community and events where appropriate. Good judgment to manage
sensitive and confidential matters; high degree of personal
integrity. Strong self-awareness, cultural competency, emotional
intelligence, and humility; grounded and flexible with a high
degree of integrity and transparency. Ability to adapt as needed,
self-manage, and prioritize between and manage multiple
demands.
Keywords: L'Arche Chicago, Wauwatosa , Director of Residential Services, Social Services , Forest Park, Wisconsin
